Payments

Transaction Tips:

  • Visa, MasterCard, and Discover are accepted for online e-payments. The city does not accept American Express payments.
  • Utility bills can also be paid using Automatic Bank Draft (ACH) payments, or over the phone.
  • There are no additional charges to pay online.
  • Partial payments are accepted on invoices with multiple line items.
  • All single-line item invoices must be paid in full.
  • After a payment has been made, you will receive a confirmation email. Please ensure that you enter a preferred email address when creating your account.
  • You may always visit the online billing system history page to review past payments.
  • You must have a payable amount due before you can make a payment. Pre-payments are not accepted.
  • Automated payment reminders are available for utility billing.
  • Customers with a valid invoice account number and a valid payable invoice can add an invoiced account online.
  • There are a select few customer invoice accounts that cannot be paid online via credit card. These are:
    • Court order restitution
    • Contract customers
    • Solid waste franchise holders
    • Recycling commodity buyers
    • Retired employee insurance co-payments
    • Parks / development services fees
    • Major parking lot lease customers